Support
Need help? Here is how to reach us.
Questions about membership, tools, or orders — we read every message. Pick the channel that fits and we will get back to you quickly.
Email support
support@tradersedgeglobal.com
Membership, billing, technical, or general questions.
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Response time
1–2 business days
Monday–Friday, 9am–5pm CT. We monitor all replies.
Self-service
FAQ & Resources
Most common questions are answered there — fastest path to an answer.
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Make sure to include your account email when emailing about billing — speeds things up.
Already a member? The fastest path is the Member Chat — we're usually live there during market hours.
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